.ikc-launcher{position:fixed;right:max(18px,env(safe-area-inset-right));bottom:max(18px,env(safe-area-inset-bottom));z-index:80;display:flex;align-items:center;gap:10px;border:0;border-radius:999px;padding:14px 22px 14px 18px;background:linear-gradient(100deg,#e0512b,#c9401f);color:#fff;font:600 15px/1 var(--sans,system-ui,sans-serif);cursor:pointer;box-shadow:0 14px 36px #e0512b55;transition:transform .25s ease,box-shadow .25s ease;animation:ikcPop .6s cubic-bezier(.16,1,.3,1) both}
.ikc-launcher:hover{transform:translateY(-3px);box-shadow:0 20px 44px #e0512b77}
.ikc-launcher svg{width:22px;height:22px}
.ikc-dot{position:absolute;right:8px;top:6px;width:12px;height:12px;border-radius:50%;background:#fff;border:3px solid #e0512b}
@keyframes ikcPop{from{opacity:0;transform:translateY(20px) scale(.9)}}
.ikc-panel{position:fixed;right:max(18px,env(safe-area-inset-right));bottom:max(18px,env(safe-area-inset-bottom));z-index:85;width:min(860px,calc(100vw - 36px));height:min(640px,calc(100dvh - 36px));display:flex;flex-direction:column;background:#fffdf8;color:#252522;border:1px solid #d7d2c8;border-radius:14px;box-shadow:0 30px 90px #14120f55;overflow:hidden;font-family:var(--sans,system-ui,sans-serif);font-size:14px;line-height:1.6;animation:ikcPop .35s cubic-bezier(.16,1,.3,1) both}
.ikc-panel[hidden],.ikc-launcher[hidden],.ikc-dot[hidden]{display:none}
.ikc-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 18px;background:#14120f;color:#f7f4ed}
.ikc-head strong{display:block;font-size:17px}
.ikc-head small{display:block;color:#f7f4edaa;font-size:12px}
.ikc-close{border:0;background:none;color:inherit;font-size:30px;line-height:1;width:44px;height:44px;cursor:pointer}
.ikc-tabs{display:none}
.ikc-body{flex:1;min-height:0;display:grid;grid-template-columns:minmax(0,1.4fr) minmax(250px,1fr)}
.ikc-chat{display:flex;flex-direction:column;min-width:0;min-height:0;border-right:1px solid #d7d2c8}
.ikc-log{flex:1;min-height:0;overflow-y:auto;padding:16px;background:#f7f4ed;display:flex;flex-direction:column;gap:12px}
.ikc-hello{margin:auto;max-width:320px;text-align:center;color:#706d66}
.ikc-msg{max-width:84%;display:flex;flex-direction:column;gap:3px}
.ikc-msg small{font-size:11px;color:#706d66}
.ikc-msg.is-mine{align-self:flex-end;align-items:flex-end}
.ikc-msg.is-theirs{align-self:flex-start}
.ikc-text{margin:0;padding:9px 13px;border-radius:12px;white-space:pre-wrap;overflow-wrap:anywhere;background:#fff;border:1px solid #e1dcd0}
.is-mine .ikc-text{background:#252522;color:#fff;border-color:#252522}
.ikc-card{background:#fff;border:1px solid #e0512b;border-left-width:4px;border-radius:8px;padding:10px 12px;min-width:220px}
.ikc-card-title{display:block;color:#c9401f;margin-bottom:4px}
.ikc-card-row{display:grid;grid-template-columns:90px 1fr;gap:8px;font-size:13px;border-top:1px solid #efeadf;padding:4px 0;overflow-wrap:anywhere}
.ikc-card-row span{color:#706d66}
.ikc-img{display:block;max-width:100%;max-height:300px;min-width:60px;min-height:40px;border-radius:10px;border:1px solid #e1dcd0;cursor:zoom-in;background:#ece8df}
.ikc-dl{display:inline-block;margin-top:4px;color:#c9401f;text-decoration:underline;overflow-wrap:anywhere;font-size:13px}
.ikc-status{min-height:20px;padding:0 14px;font-size:12px;color:#a12d20}
.ikc-compose{display:flex;align-items:flex-end;gap:8px;padding:10px 12px 6px}
.ikc-attach{flex:0 0 40px;height:40px;border:1px solid #d7d2c8;border-radius:10px;background:#fff;font-size:22px;line-height:1;cursor:pointer;color:#252522}
.ikc-input{flex:1;resize:none;max-height:120px;border:1px solid #d7d2c8;border-radius:10px;padding:9px 12px;font:inherit;background:#fff;color:#252522;min-width:0}
.ikc-send{flex:0 0 auto;height:40px;border:0;border-radius:10px;padding:0 18px;background:#e0512b;color:#fff;font:600 14px var(--sans,system-ui,sans-serif);cursor:pointer}
.ikc-send:hover{background:#c9401f}
.ikc-note{margin:0;padding:0 14px 10px;font-size:11px;color:#706d66}
.ikc-case{overflow-y:auto;padding:16px 18px 20px;background:#fffdf8}
.ikc-case h3{margin:0 0 2px;font-size:17px}
.ikc-casehint{margin:0 0 12px;font-size:12px;color:#706d66}
.ikc-case label{display:block;font-size:13px;margin-bottom:10px}
.ikc-case label>span{display:block;color:#706d66;margin-bottom:2px}
.ikc-case input[type=text],.ikc-case input:not([type]),.ikc-case input[type=date],.ikc-case input[type=number],.ikc-case select,.ikc-case textarea{width:100%;border:0;border-bottom:1px solid #bbb4a6;background:transparent;padding:8px 0;font:inherit;color:#252522;border-radius:0}
.ikc-case textarea{resize:vertical}
.ikc-case input:focus,.ikc-case select:focus,.ikc-case textarea:focus{outline:0;border-color:#e0512b}
.ikc-case fieldset{border:0;margin:0 0 10px;padding:0}
.ikc-case legend{font-size:13px;color:#706d66;padding:0}
.ikc-case fieldset label{display:flex;align-items:center;gap:8px;margin:2px 0}
.ikc-case fieldset label>span{margin:0;color:#252522}
.ikc-case input[type=radio]{accent-color:#e0512b}
.ikc-casesend{width:100%;border:0;border-radius:10px;padding:12px;background:#252522;color:#fff;font:600 14px var(--sans,system-ui,sans-serif);cursor:pointer}
.ikc-casesend:hover{background:#e0512b}
.ikc-casestatus{min-height:20px;margin:8px 0 0;font-size:12px;color:#3f7a45}
@media(max-width:720px){
.ikc-panel{right:0;bottom:0;width:100vw;height:100dvh;border-radius:0;border:0}
.ikc-tabs{display:flex;border-bottom:1px solid #d7d2c8;background:#fffdf8}
.ikc-tabs button{flex:1;border:0;background:none;padding:12px;font:600 14px var(--sans,system-ui,sans-serif);color:#706d66;border-bottom:3px solid transparent;cursor:pointer}
.ikc-tabs button.is-on{color:#c9401f;border-bottom-color:#e0512b}
.ikc-body{grid-template-columns:1fr}
.ikc-chat,.ikc-case{display:none;border-right:0}
.ikc-chat.is-on{display:flex}
.ikc-case.is-on{display:block}
.ikc-input{font-size:16px}
.ikc-case input,.ikc-case select,.ikc-case textarea{font-size:16px}
}
@media(prefers-reduced-motion:reduce){.ikc-launcher,.ikc-panel{animation:none}}
.ikc-case input[type=radio]{width:auto;display:inline-block;flex:0 0 auto;margin:0;padding:0;border:0}
.ikc-panel input[type=file]{display:none}
.ikc-case fieldset label>span{display:inline}
.ikc-input{height:40px;min-height:40px;line-height:20px;overflow-y:auto}
@media(max-width:720px){
.ikc-head{padding:10px 14px 10px 16px}
.ikc-head strong{font-size:16px}
.ikc-close{width:40px;height:40px;font-size:28px}
.ikc-log{padding:14px 12px;gap:10px}
.ikc-hello{max-width:280px;font-size:14px;color:#55524b;background:#fffdf8;border:1px solid #e1dcd0;border-radius:14px;padding:14px 16px;margin:auto}
.ikc-msg{max-width:88%}
.ikc-compose{padding:10px 10px 4px;gap:8px;background:#fffdf8;border-top:1px solid #e1dcd0}
.ikc-note{padding:0 12px calc(8px + env(safe-area-inset-bottom));background:#fffdf8;text-align:center}
.ikc-send{padding:0 16px}
.ikc-case{padding:16px 16px calc(24px + env(safe-area-inset-bottom))}
}
.ikc-dot{display:grid;place-items:center;min-width:20px;height:20px;right:6px;top:-6px;border-radius:999px;padding:0 5px;font:700 11px/1 var(--sans,system-ui,sans-serif);color:#c9401f;background:#fff;border:2px solid #e0512b;font-style:normal}
.ikc-launcher.has-unread{animation:ikcShake .8s ease 2}
@keyframes ikcShake{0%,100%{transform:none}20%{transform:translateY(-6px)}40%{transform:none}60%{transform:translateY(-3px)}}
.ikc-toast{position:fixed;right:max(18px,env(safe-area-inset-right));bottom:calc(max(18px,env(safe-area-inset-bottom)) + 66px);z-index:84;display:flex;flex-direction:column;gap:2px;max-width:min(320px,calc(100vw - 36px));text-align:left;border:1px solid #e0512b;border-left-width:5px;border-radius:12px;padding:10px 14px;background:#fffdf8;color:#252522;font:14px/1.5 var(--sans,system-ui,sans-serif);box-shadow:0 14px 40px #14120f40;cursor:pointer;animation:ikcPop .35s cubic-bezier(.16,1,.3,1) both}
.ikc-toast[hidden]{display:none}
.ikc-toast strong{color:#c9401f;font-size:13px}
.ikc-toast span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

.ikc-headbtns{display:flex;align-items:center;gap:6px}
.ikc-histbtn{border:1px solid #ffffff55;background:none;color:inherit;border-radius:999px;padding:4px 12px;font:inherit;font-size:13px;cursor:pointer}
.ikc-hist{position:absolute;left:0;right:0;top:58px;z-index:5;max-height:70%;overflow:auto;background:#fffdf8;border-bottom:1px solid #d7d2c8;box-shadow:0 10px 24px #0003;padding:10px}
.ikc-hist[hidden]{display:none}
.ikc-histnew,.ikc-histitem{display:flex;justify-content:space-between;align-items:center;width:100%;text-align:left;border:1px solid #d7d2c8;background:#fff;border-radius:10px;padding:10px 12px;margin-bottom:6px;font:inherit;cursor:pointer;color:#252522}
.ikc-histnew{background:#e0512b;border-color:#e0512b;color:#fff;font-weight:700;justify-content:center}
.ikc-histitem.is-on{border-color:#e0512b;background:#fdf0ea}
.ikc-histitem small{color:#706d66}
.ikc-histnote{margin:6px 2px 0;color:#706d66;font-size:12px}
.ikc-pushbtn{display:block;margin:6px 12px 0;padding:8px 12px;border:1px dashed #e0512b;background:#fdf0ea;color:#c9401f;border-radius:10px;font:inherit;font-size:13px;cursor:pointer;text-align:left}
.ikc-pushbtn[hidden]{display:none}
.ikc-fcard{display:flex;align-items:center;gap:10px;background:#fff;color:#252522;border:1px solid #e1dcd0;border-radius:10px;padding:8px 10px;min-width:210px;max-width:100%;margin-top:4px;text-align:left}
.ikc-fico{flex:none;width:34px;height:42px;border-radius:6px;color:#fff;font-size:10px;font-weight:700;display:flex;align-items:flex-end;justify-content:center;padding-bottom:5px}
.ikc-finfo{flex:1;min-width:0}.ikc-fname{display:block;color:#2b6cd4;font-weight:600;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-decoration:none}
.ikc-finfo small{display:block;color:#706d66;font-size:12px}
.ikc-fbtn{flex:none;text-decoration:none;font-size:17px;color:#252522;padding:4px 8px;border-radius:6px}.ikc-fbtn:hover{background:#f1ece1}

.ikc-price{font:700 22px/1.3 serif;margin:2px 0 4px}.ikc-deal{border-color:#3f7a45}.ikc-deal .ikc-card-title{color:#2d6a36}.ikc-pact{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px;align-items:center}.ikc-pact small{color:#706d66}.ikc-pact input{border:1px solid #d7d2c8;border-radius:8px;padding:6px 9px;font:inherit;font-size:13px;width:100%}.ikc-pact button{border:0;border-radius:8px;padding:7px 12px;background:#e0512b;color:#fff;font:inherit;font-size:13px;font-weight:700;cursor:pointer}.ikc-pact button.ghost{background:#fff;color:#252522;border:1px solid #d7d2c8}.ikc-pact button:disabled{opacity:.5}
.ikc-card-row b{white-space:pre-line}.ikc-paybtn{display:block;width:100%;margin-top:8px;border:0;border-radius:8px;padding:9px 12px;background:#e0512b;color:#fff;font:inherit;font-size:14px;font-weight:700;text-align:center;text-decoration:none;cursor:pointer}.ikc-paybtn.ghost{background:#fff;color:#252522;border:1px solid #d7d2c8}.ikc-paynote{font-size:12px;color:#706d66;margin-top:8px}